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Goldspeed.com has been a leader in on-line jewelry sales and customer satisfaction since 1999, earning the prestigious Yahoo! 5-Star Top Service Award each year since then
Goldspeed.com, the internet's largest discount jeweler
See what Regency Discounts says about us. Another online jeweler, Goldspeed.com, keeps customers coming back with an inventory of 20,000 items, including more than 1,000 versions of wedding rings, and by arranging to take orders as late as 6 p.m., have the merchandise inscribed at the factory and then shipped for next day delivery. “We try to put ourselves in the customer’s shoes,” says CEO Neil Kugelman. Guaranteed Lowest Price – 110% Price-Match Guarantee We guarantee you won’t find it for less! We are confident that you won’t find an item sold on Goldspeed.com elsewhere for a lower price. If you do, we’ll refund you the difference, plus 10% (of the difference). How does Goldspeed.com’s “110% Price-Match Guarantee” work? It’s simple! If – within 10 days after you place your order – you see the same item at a lower price, e-mail: pricematch@goldspeed.com with the name of the website (a URL link directly to the item, and/or instructions to help us find the item on the site, would be helpful), and we’ll send you a Goldspeed.com Gift Card for the difference, plus an additional 10% of the difference. Rules: · Competitor’s item must be new (not used), in stock, and ready to ship. · Competitor’s item must be the same (model #, metal type, size, gram weight, diamond carat-weight/cut/color/clarity, etc.). · Not valid for auction websites. · Competitor’s site must offer same warranty & return policy as we do. · Competitor’s site must display a working US phone number, reachable during regular business hours. · Applicable coupons, rebates, shipping charges, and taxes will be used in calculating the price difference. · Price-Match Guarantee is good for up to 10 days after you place your order.
NATICK, Mass. -- CommercialWare Inc., the leading provider of cross-channel commerce solutions for retailers, today announced that Goldspeed.com, the Internet's largest discount jeweler, has won the RIS Fusion Award for Multi-Channel Strategy from RIS News, one of the most influential retail technology publications. The RIS Fusion Awards, published in the September issue, recognize 18 retailers for achieving operational excellence by fusing technology solutions with business strategy and acknowledge best practices. In announcing the winners, the magazine states that "Winners of the Fusion Award for Multi-Channel Strategy compete on a plane far beyond bits, hits and hype of yesteryear. They create or enhance competitive advantage with customer education, superior service and revenue growth." Goldspeed.com's CEO, Neil Kugelman attributes the business growth and reduction in order processing cost to using CommercialWare's OrderMotion solution. "We have seen an 80% increase in repeat business and a significant decrease in operations costs since the implementation of OrderMotion." OrderMotion gives Goldspeed.com real-time inventory information, providing the tools for improved customer service by efficiently tracking inventory, detailing a customer's previous order history, and recognizing when an order is/was shipped, plus providing the customer the power to track the shipment. Goldspeed.com now has access to real-time reports on customers, suppliers, and vendors, giving the jeweler the business intelligence necessary to maximize efficiency. With one system for e-commerce, telemarketing, and direct mail orders, all customer data resides in one place and is easy to mine for trends and patterns.
The advantage of buying jewelery online is that prices are usually very low and one gets a chance to compare prices offered by different merchants right away. Online merchants do not pay rental rents nor do they have to employ an army of staff to run their shops. All they need is a single place to store their jewelery. For these reasons their prices are usually low. There is a great danger when buying jewelery of being duped into paying high prices for fakes. This can happen online or offline; but can be worse online where you will be buying without actually getting to see or touch the product. The problem is even worse for the uninformed. It is very important to do lots of research on the piece and stone that you would like to buy. Get to know the names of measurements used in the trade and what they mean. Do you know what a carat is, the diamond cut, or the difference between cultured and imitation or natural pearls? A few precautionary steps can save you a lot of money. Do not get excited with your making your purchase. Okay it is an engagement ring but remember how embarrassing it will be when you offer a fake. A good online store will display its physical address on site, a telephone number to cal in case of problems. But anyone can set up a business online overnight, try to shop from well known and reputable companies. Check how long the company has been operating if it has been around long enough then a good number of people would know it. Talk to friends and find out and experts in the field. It is important to check the details of the product before committing yourself and to make sure that is what you really want to buy. You could visit an offline store and try the pieces there before buying it online. It is important to make sure that the merchants return or exchange policy could work for you in case you decide not to keep your purchase; and you should ask about it before you buy anything. It is also possible to ask for a gemological grading report to accompany the purchase. You can also take your purchase to an offline store and have it valued and see if it comes close to what you paid for it. Make these additional observations: metal jewellery usually have markings on them that indicate the grade and either country of production or company. Pearls are either imitation cultured or natural. Natural pearls are more expensive and rare. Imitations pearls are the cheapest and can be bought easily offline at most everyday accessories stores. Gemstones like rubies, diamonds or sapphire can be laboratory created, imitation or natural. Click any of the banners for discounts not offered to the general public.
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